Posts Tagged ‘dealer management systems’
22nd Annual DockMaster User Conf CEO Presentation
January 9th, 2010
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Below are two parts of a talk given by Cam Collins at the 22nd Annual DockMaster User Conference on November 2, 2009 in Palm Beach Gardens, FL. The information being presented was for CUSTOMER USE ONLY. Management however has decided to release this presentation into the public domain.
(Part 1: Running Time 20:07)
(Part 2: Running Time 19:16)
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- UPDATED: Leveraging Social Media…presentation available on SlideShare.net
- UPDATED: Leveraging Social Media (or How to get a #1 ranking on Google)
- What we can learn from Apple
- A terrific irony
- The high cost of switching
- A short customer service story
- Add value to your core
- This could happen to you (if you are lucky)
- Word Cloud
- Keeping your eye on the present
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